Matrix Seating Systems and Neo Wheelbase are products of Southwest Seating & Rehab Ltd. For a copy of our terms and conditions please call 01823 481100 or email

Our Policies

Our Ethical and Environmental Policies

Southwest Seating & Rehab Ltd (SWS&R) aims to work as efficiently and in the most ethical way possible. Like all private businesses we must make a profit to remain in business.

However, we feel this must not be done at the needless expense of our environment, our staff and the people and organisations we deal with.


Working Practices

We offer a fair and trustworthy alternative to our competitors.

We appreciate the trading positions of our suppliers and endeavour to pay them on time and do not aim to profit by malice in any way.

We adhere to all relevant Employment and Health and Safety legislation. We are registered with the MHRA who oversee the regulations concerned with the manufacture and supply of Medical Devices.

We employ people not on the basis of sex, creed, race, beliefs or age, but on the basis of their suitability for the role.

We do not discriminate with a business or individual in anyway and will not work with organisations and individuals that do.

We encourage home/remote working for staff and partners.


We are determined to limit the effect our actions have on the environment as a company and individuals.

We avoid waste, damaging the environment and use recycled materials where possible whilst encouraging staff, partners and suppliers to take greater responsibility and understanding for their own environment. Where possible we use and encourage the use of fairly traded goods.

We work in partnership with our suppliers and associates to comply with all regulatory requirements at a local, national and European level.

Charity Support

We support a range of charities each year and welcome contact form local charities in need of sponsors.

To find out more, there are many ways you can get in touch - just complete our online form.

Privacy Policy

By accessing and using this Site, you hereby agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please exit from this site.


Non-Personal Information Collected Automatically

Southwest Seating & Rehab Ltd. (hereafter referred to as SWS&R) is committed to the protection of the privacy of its web site visitors. Please note that we monitor statistics about our users, traffic patterns, and site performance information, but these statistics are not shared with third-parties and do not include any personally identifying information.


Personal Information

In order to respond to your enquiries or manage future interactive user functions it may be necessary to ask for personal information such as your name, address, e-mail address and telephone number.

We may use this information to respond to your requests or to contact you via mail, e-mail or phone to inform you of new products, services or promotions that we offer.

If you request a service or submit content to this site or others owned or operated by us, we may need to contact you for additional information required to process or fulfil your request. However, unless compelled by applicable legislation, we will not provide this information to a third party without your permission, except as necessary to process your enquiry or fulfil your requests.

This Site may use technology that lets us collect certain technical information like your IP address, operating system, your browser type, traffic patterns and the address of any referring Web sites.



Please note that, although no system of technology is completely infallible, SWS&R has endeavoured to take appropriate measures to prevent risks of unauthorised access to or improper use of your personal information.


Accuracy of Collected Data

SWS&R will, on its own initiative or at your request, update or erase any erroneous or outdated personal data retained in connection with the operation of this Site.


Visitor Identification

From time to time 'cookies' may be placed on your computer to allow us to identify you. This allows us to personalise the site for the user and view how, and when, specific users visit the site.

This enables us to continually improve the site for a better user experience. The use of cookies is an industry standard.

Cookies are stored on your computer and used only to view information on your hard drive that was put there by a cookie from this Site.

If you do not wish to receive cookies you may set your web browser to prevent them.


Changes to this site

SWS&R may change access to this site, or any content, at any time with or without notice.